How long until my order ships?

Orders may need up to 3 business days to process before shipment. When your order ships, tracking is emailed to the address used at checkout.

We currently ship within the United States only. U.S. orders over $50 qualify for free standard shipping; standard and expedited rates are shown at checkout.

Can I change or cancel an order?

Contact us immediately with your order number. Changes aren't guaranteed once processing or fulfillment begins.

What is your return policy?

Contact us before sending anything back. For hygiene and safety, opened or used hair-care products and bulk human hair may not be returnable. Report damaged, defective, or incorrect items within 5 calendar days of delivery.

How are refunds issued?

Approved refunds go back to your original payment method. Your bank's processing time may vary after we issue the refund.

Who are the products made for?

Wynn Essentials supports textured-hair routines — curls, coils, braids, locs, twists, silk presses, wigs, weaves, and other protective styles.

How do I choose the right products?

Use the on-site Routine Finder, or explore products by concern and by routine step in The Wynn Method.

Are your products safe for color-treated or sensitive scalps?

Our formulas use familiar botanicals and purposeful oils, but everyone is different. Patch test first, review the ingredient list on each product page, and stop use if irritation occurs.

What payment methods do you accept?

Checkout is handled securely by Stripe and accepts major cards. We never see or store your full card number on this website.

Do I need an account to order?

No — you can check out as a guest. Your confirmation and tracking are sent to the email you enter at checkout.

The Wynn Method: A Simple Textured-Hair Routine

Healthy hair is a practice

A good routine is not complicated. It is consistent. The Wynn Method breaks textured-hair care into simple steps you can repeat.

The steps

Cleanse with Lathyr Gentle Cleansing Shampoo every 7 to 10 days.
Condition with Uplyft Deep Conditioner on wash day.
Treat with Revaivl Protein-Rich Conditioner once or twice a month.
Moisturize daily as needed with Hydrate Herbal Hair Mist.
Seal with Nourish Organic Oil Blend to lock in moisture.
Style with ThairaP Moisture Styling Cream or Edge Control.

Make it yours

Not every step is needed every day. Start with cleanse, condition, and moisture, then add the rest as your hair asks for it. Not sure where to begin? Try the Routine Finder.